Services
- Technical publications - Internal and customer-facing materials for engineering, computer, telecommunications and manufacturing organizations.
- Whitepapers - For end-users, customers, decision-makers, and technical administrators.
- Instructional materials for customers, managers, and technical administrators - How-to, walkthrough, context-sensitive, and conceptual documentation.
- Marketing and promotional materials - Creating community, establishing new products and services.
- Architecture and design specifications - For new product concept, development, operations and deployment, testing and verification.
- Project and business plans - Communicating deliverables, goals and milestones.
- Training materials and courseware - Online and print materials for instructor-led and self-paced training.
- Effective writing courses and in-house training - We train your people to communicate more effectively.
- Monthly rewrite subscription newsletter - A regular source of information on techniques and technologies of effective writing that you can use immediately for your personal and professional communications.
Projects for Microsoft Corporation have included white papers, administrator guides, architecture specifications, training and systems integration, online and offline documentation for Smartphone, Microsoft TV, Networks and Communications, Digital Media, telephony, Microsoft Online, Exchange Hosted Services, and executive position papers.
"Richard Machin is a very experienced technical writer who can take a difficult project
and bring it in on time and in budget. He understands the concepts and can convey
them appropriately for the audience. I can give him a project and let him go with
it. He is a pleasure to have on the team."
- Laura Brenner, Content Publishing Manager, Microsoft
Corporation
"Provided an excellent service for the Exchange UM team. Richard figured out what
we needed, with very little guidance, and got the system up and working on time/budget
etc. An excellent project."
- Cliff Didcock, Principal Group Program Manager, Microsoft
Corporation